Tiffin Service Policy
Tiffin Planet has the following policies to give you more clarification about our terms and conditions. When you start taking our services, you are bound by our terms and conditions irrespective of the method of payment.
Flexible Meal Plan Policy
If you choose a 7 meal plan then the food needs to be consumed within 14 calendar days starting from the first delivery. Alternatively, if you choose a 30 meal flexible plan then the food needs to be consumed with 60 calendar days from the start of the first date of delivery.
Payment is required either before the meal plan begins or on the 1st day of the food delivery. Tiffin Planet has the right to cancel the meal plan and charge interest if any amount is unpaid at any point of time.
Shelf life Policy
Tiffin Planet produces food daily as per the published menu. The menu is subject to change at anytime without notice. The food produced has a shelf life of four hours from the time of delivery. We will not be responsible for any food consumed on the next day. It is the customer’s responsibility to store the food after the delivery is made. We will not be responsible for any damage after the delivery has occurred.
If you suffer from a food allergy or intolerance, please let us know on order immediately. Ingredients can occasionally be substituted or changed so please review the allergy information provided. Every care is taken to avoid any cross contamination when processing an order. Food served may contain some of the 14 Allergens listed: Peanuts, Nuts, Cereals containing Gluten, Milk, Sesame, Soy/Soya, Molluscs, Sulphur Dioxide (Sulphites), Mustard, Celery, Lupin (EU common), Fish, Crustaceans & Eggs.